Bellissima Exclusive is committed to maintaining the highest standards of excellence. Our 5-point charter encapsulates the essence of our caring and professional attitude to our clients.
To provide a high standard of professional practice
To understand our clients' needs and advise accordingly
To bring our clients exclusive treatments and be at the forefront of innovative beauty treatments
To maintain an exceptional level of customer service and customer satisfaction
To protect our clients by upholding rigorous standards of safety and hygiene at all times
Ensuring we meet and exceed expectations through customer surveys
In our last Customer Survey, 98.29% of respondents rated our customer service as "Good/Excellent"
To help ensure that we never fall below these standards, Bellissima Exclusive asks for Customer Feedback by email or text message regularly after clients have visited the salon.
Feedback from our clients is greatly valued and carefully considered - meeting our goal of continual improvement depends on knowing how customers feel and what we can do to meet and exceed their expectations.